top of page
Online access banner.png

Across Rushcliffe we are working to improve access to your GP surgery. You can now use the NHS App or the web to contact the surgery about non-emergency needs.

This service is for non-emergency requests.
If you require immediate medical attention contact 999 or 111.

Online access background 2.png

Rushcliffe Online Access

Rushcliffe Health Online Access

Rushcliffe GP online

Rushcliffe GP online access

What's new?

Rushcliffe is introducing online access to your GP surgery. By using this service, you can contact your surgery about non-urgent matters, for example:

  • Request a doctors letter

  • Request a fit (sick) note

  • Ask a question about a referral

  • Request a repeat prescription

  • Ask for test results

  • Or any other admin queries

Online access User guide step by step guide
NHS App Phone

How does it work?

You can access this feature through the NHS App or through your practice website.
To find out more about the NHS App and how to download it, click here.

You can type a request to your surgery and attach images, choose how you would like your surgery to reply to your message and submit it.

Your surgery will respond appropriately with a response to your request.

How do I access it?

  1. Open and log into your NHS App

  2. Select 'Messages' in the bottom right hand corner

  3. Scroll down to 'Ask your GP surgery a question'

  4. Select 'Ask a question or send a request'

  5. Continue through the pages about how Accurx provides this service

  6. Check what you are requesting is not an emergency

  7. Use the Online Access system

bottom of page